Return Policy

Return Policy

 

Thank you for shopping with Bubblers Plus.  We strive to provide you with the best shopping experience possible.  In the event that you need to return a product, please carefully review our return policy below.

 

1. Eligibility for Returns

We accept returns within 7 days from the date of purchase.

 

To be eligible for a return, the item must be unused, in its original packaging and in the same condition that you received it.

 

Some items may not be eligible for return due to hygiene reasons, perishable nature or manufacturer restrictions.  Please check the product description for any specific return restrictions.

 

2. Initiation of Return

To initiate a return, please contact our customer service team at customerservicebubblersplus@gmail.com.

 

Please clearly state the reason for the return and provide any necessary details such as order number and product information.

 

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part such as receiving the wrong item or a defective product.

 

We recommend using a trackable shipping method and purchasing shipping insurance for valuable items to ensure that the package is safely returned to us.

 

4. Refund Process

Once we receive your returned item, our team will inspect it to ensure that it meets our return eligibility criteria.

 

If the return is approved, we will process the refund to the original method of payment within 7 days.

 

Refunds may take additional time to appear in your account depending on your payment provider.

 

5. Exchanges

If you would like to exchange an item for a different size, color or variant, please follow the return process outlined above and place a new order for the desired item.

 

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.  We may request photo evidence of the damage or defect to expedite the process.

 

7. Contact Us

If you have any questions or concerns regarding our return policy, please contact our customer service team at customerservicebubblersplus@gmail.com

 

NOTE:  Our return policy is subject to change without prior notice.  Please refer to the most recent version of our return policy on our website for updates and revisions.

 

By making a purchase from Bubblers Plus, you agree to abide by the terms and conditions outlined in this return policy.   We appreciate your cooperation and understanding.